1.4.1.12.4 Telework (Flexiplace) Program.

1.4.1.12.1 Employee Assistance and Worklife Referral Services Program (EAP).

1.4.1.11 Outside Employment or Business Activity Request (Form 7995).

1.4.1.10.4 Management's Responsibility in Connection with Discrimination Complaints and Related Processes.

1.4.1.10.3 The Business Case for Diversity.

1.4.1.10.2 Understanding and Promoting Management Directives 715 Principles and Concepts.1.4.1.10.1 Promoting Equity, Diversity and Inclusion.1.4.1.10 Equal Employment Opportunity and Diversity.1.4.1.9.4 Balancing Customer, Employee, and IRS Needs.1.4.1.9.3 Customer Service Within the IRS.1.4.1.9.1 Communication Skills and Customer Service.1.4.1.8.7 Counseling Employees in Conduct Matters.1.4.1.8.6 Formal Evaluation, Ratings and Related Actions.1.4.1.8.5 Employee Performance File (EPF).1.4.1.8.4 Official Personnel File (OPF).1.4.1.8.1 Service Procedures and Guidelines.1.4.1.7.4 Engaging Employees and Planning Actions.1.4.1.7.3 Monitoring and Follow up Procedures.1.4.1.7.2 Communicating Expectations to Employees.1.4.1.7.1 Developing Group Expectations.1.4.1.6.4 Use of Knowledge, Skills, and Abilities.1.4.1.6.3 Developing Clerical Employees.

1.4.1.6.2 Developing Technical Employees.1.4.1.3 Administrative Responsibilities.1.4.1.2 Fundamental Management Responsibilities.1.4.1.1 Purpose of IRM 1.4.1 (Resource Guide for Management Roles and Responsibilities).1.4.1 Management Roles and Responsibilities.

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